Property Management Blog

Back-to-school online safety: Tips for parents

Written by Dan Rafter for NortonLifeLock

Decrease the odds of your children falling victim to online threats by watching for online dangers and taking steps to help protect your children against these dangers.

While back-to-school time is always busy, there’s one step that parents often forget: educating their school-age children on how to help stay safe online while back in school.

Students face plenty of online threats during the school year, everything from cyberbullying and sexting to phishing attempts and the theft of their laptops and smartphones.

Fortunately, you can decrease the odds that your children fall victim to online threats this school year by watching for the most common online dangers and taking the steps to protect your children against them. 

Here’s a look at some of the most common online dangers your child might face this school year, and the strategies you can use to keep your children safe. 

1. Install security software. The first step in keeping children's laptops and other devices safe from malware is to make sure these devices are protected by security software. This is the best tool to prevent your children from accidentally downloading malware or spyware on their computers.

If your school district provides your children with laptops or tablets, these devices will most likely have some antivirus protection already installed. But you should check to make sure.

Be especially vigilant, though, if your children are using their own or your devices when completing homework assignments after school. Make sure you've installed this important software on the devices in your home.  

2. Protect their mobile devices too. Hackers often directly target the apps and programs on laptops and other devices to infect these machines with viruses. Children use plenty of apps and programs during the school day. These programs can be inviting targets for cybercriminals if they aren’t updated with the latest protection against malware and viruses.

The malware they use to infect computers can allow hackers to take over your children’s devices, spy on their online activity, and steal any information contained on them. That is why it’s so important to make sure their mobile devices are protected too.

3. Educate your kids about phishing. Adults aren’t the only ones who fall for these scams—so do teens and tweens. And children are more likely to fall for phishing scams when they’re increasing their time online, which for many might be during the school year.

Kids are likely to fall for phishing scams that appear to come from video game providers or retailers. They might quickly provide their own or their parents’ credit card information, for example, to what they think is a video game company threatening to shut down their gaming accounts.

Parents should inform their children on how phishing scams work. And they should remind them to never respond to any email asking for personal or financial information. Instead, parents should instruct their children to show any such emails to them.

4. Watch for cyberbullying. Cyberbullying, in which adults or children use the internet to threaten others, is a real problem for school children.

Children are more at risk of cyberbullying when they are spending more time online, such as during the school year. It's important, then, for parents to talk with their children about online bullying, explaining to them that hateful comments delivered online are never OK. Parents should tell their children to come to them immediately if they are victimized by cyberbullying.

If you have evidence that your child has been the victim of cyberbullying, block any messages from the bully and tell your child not to communicate with the aggressor. Collect evidence of the bullying by taking screenshots of hostile messages or taunting photos. Record any harassing videos.

And if the bully goes to the same school as your child, contact the school or district office. If the bully is threatening to harm your children, report the cyberbullying to your police department.

5. Teach your children about strong passwords. The best way for your children to keep hackers from accessing their accounts at gaming and social media sites is to teach them the importance of strong unique passwords.

Hackers can crack simple passwords easily. Tell your children to use passwords that include a combination of lowercase and uppercase letters, symbols, and numbers. These complex passwords are far more difficult for hackers to crack.

Another option: Consider using a long passphrase that your child can remember, but others would find difficult to guess.

Don't let your children use the same passwords at multiple sites, either. If a cybercriminal cracks their password at Instagram, they can then access any other social media or gaming sites that your children protect with the same password.

If hackers steal your children's passwords, they can access these sites and the credit card information stored on them.

6. Consider limiting online gaming. A poll conducted by the C.S. Mott Children's Hospital and published in early 2020 found that many 13- to 18-year-olds are spending hours each day playing video games. A total of 41 percent of parents said their teen boys play video games every day, while 20 percent of parents said their teen girls did the same.

The poll found that 37 percent of teen boys are likely to spend three or more hours gaming when they do play video games.

The survey found that 34 percent of parents said that gaming makes it harder for their children to complete their homework, while 31 percent said it interferes with their teens' extracurricular activities.

Parents may consider limiting the amount of time teens spend playing video games during the school year and take steps to encourage them to participate in other activities, such as spending time with friends or joining extracurricular activities at their schools.

7. Watch for online predators. As children spend more time online, whether during the school day or when at home working on essays, reports and other homework assignments, they are more at risk of encountering online predators.

The National Center for Missing and Exploited Children said that it received 37,800 reports of possible online enticement targeted at children during 2020. That's a jump from the about 19,100 reports the center received in 2019.

Online enticement is when adults use the internet to engage children in conversations or try to convince them to send explicit images of themselves. Some online predators try to befriend children over time with the goal of one day setting up an in-person meeting.

It’s a good idea for parents to speak with their children about the dangers of online predators and about how they operate. That includes explaining to children that some adults pretend to be children online to befriend them.

They should also tell their children that they can only chat online or game online with people whom they've already met in real life. Parents may want to set limits on the amount of time their children can spend online.

8. Teach your kids to never leave their laptops and smartphones unattended.  As they’re chatting with friends or hustling to their lockers, your children might leave their laptop or smartphone unattended. If they’re heading to the local pizza parlor after school with their friends, they might leave their smartphone by itself at a booth as they head to the counter to place their order.

These are all perfect opportunities for thieves to steal these devices. And once thieves get them? If they can log on—and they often can figure out how to do this—they can gain access to your child’s emails, files, and other personal information.

Make sure to remind your children to never leave their devices unattended, no matter how hectic their school day gets.

9. Make sure your children have lock screens on their phones. Criminals who steal your children’s phones can nab plenty of information. It’s important, then, to make sure your children’s phones are protected by lock screens. These screens require users to enter a password, code, or pattern before they can unlock a phone and access its features.

A lock screen won’t keep every thief out of your child’s phone. But they do increase the odds that someone who nabs your child’s phone won’t be able to access the messages, photos, and files contained on it.